The Municipal Social Welfare and Development Office (MSWDO) of Real, Quezon has been recognized with the Gawad sa Makabagong Teknolohiyang Panlipunan for Year 2023 for introducing an innovative approach to social welfare transactions and processes through the Mapagkalingang Serbisyo Wasto at Diretso (MSWD) Database and Management Information System. The award was presented during the Pagkilala sa Natatanging Kontribusyon: Panata Ko sa Bayan Awards 2023, hosted by the Department of Social Welfare and Development (DSWD) at the Provincial Government of Batangas.
Further highlighting its commitment to effective governance, the MSWDO also received the Special Award for LGU Implementing SWD Laws – Good Practice and the GAPAS Award – Gawad Serbisyong Masigasig, recognizing its exemplary performance in delivering social welfare services.
MSWDO Real previously faced challenges with manual processes, extended transaction times, and administrative inefficiencies, which made it difficult to provide timely assistance to those in need. To address these issues, the office worked with AccessGov to implement a customized Management Information System (MIS), modernizing its operations through digital transformation.
Since adopting the system, MSWDO Real has significantly improved its efficiency in handling social welfare transactions, reducing administrative workload, and enhancing service responsiveness. The digital transformation has contributed to more organized and structured operations, allowing the agency to provide better support to its constituents. With a secure and well-integrated system in place, MSWDO Real continues to strengthen its commitment to delivering reliable and transparent social welfare services.
The recognition received at the Panata Ko sa Bayan Awards 2023 underscores the transformative role of technology in governance, demonstrating how digital solutions can drive efficiency and accountability in public service.
The success of the MSWDO’s digital transformation, supported by AccessGov, highlights the growing importance of technology-driven governance in local government operations. As more LGUs seek to modernize their processes, digital solutions like those developed by AccessGov are becoming essential tools for improving efficiency, transparency, and service delivery. With digital transformation gaining traction in the public sector, AccessGov continues to be a key player in providing scalable, secure, and tailored digital solutions that support efficient and data-driven governance.